Lada Pharmacy Inc, doing business as Preferred Pharmacy ("we," "our," or "us"), operates the website located at https://preferredpharmacys.com/ (the "Site"). We are deeply committed to protecting the privacy of our patients and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or utilize our online intake services.
Please note that our handling of Protected Health Information (PHI) is stringently governed by the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy regulations.
We collect information from you in two primary ways: information you provide voluntarily and information collected automatically.
A. Information You Voluntarily Provide
When you interact with the features on our Site — specifically our secure intake and prescription submission tools — you may be asked to provide personally identifiable information, including but not limited to:
B. Information Collected Automatically (Cookies & Tracking)
To ensure our website runs efficiently and provides the best user experience, we automatically log basic technical browsing data.
We use the information collected through our Site to deliver a seamless, high-quality community pharmacy experience. Specifically, we use it to:
We do not sell, rent, or trade your personal information or health records with outside parties. Your data is strictly shared with authorized entities only to facilitate your healthcare, as outlined below:
Any healthcare data you submit through our intake flows that relates to your physical health condition, medication management, or medical insurance coverage is treated as Protected Health Information (PHI). We process all PHI through encrypted channels, and our operations adhere strictly to HIPAA Privacy, Security, and Breach Notification Rules.
Our Site is designed and intended solely for use by adults (aged 18 and older) or by parents and legal guardians managing the healthcare requests of their minors. We do not knowingly market to or collect personal data from children under the age of 13. If we discover that an unverified user under the age of 13 has submitted information through our Site, we will immediately take action to delete that data from our secure databases.
We reserve the right to update this Privacy Policy at any time to reflect operational adjustments or changing healthcare compliance laws. Any revisions will be signaled by updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we safeguard your data.
If you have questions regarding this policy, wish to lodge a formal privacy inquiry, or need to discuss the administrative handling of your data, please contact us directly at:
Lada Pharmacy Inc d/b/a Preferred Pharmacy
Mailing Address: 3 E 115th St, New York, NY 10029
Contact Email: contact@preferredpharmacys.com
Phone Line: (212) 722-0000